DIGITAL SUPPORT SERVICES
ISSL can support your online customer segment through a set of packages which can engage your customers at the digitalized media. For market promotion and bradding, creating new customer base or boosting your sales all are dependent on good customer interaction and engagement on Social Media.
Our services not only allow your customers to get enough attentions as and when required, but also helps you to find and create new interested business lead for your products and services.
BUSINESS SEGMENT
ONLINE CUSTOMER SUPPORT
ISSL can support and engage your customers through online chat services from both website and social media. Our own online chat platform will be used and can be customized as per required for operations. We can take care of your customer through responding their e-mails on behalf of you.
SOCIAL MEDIA INTERACTION
ISSL can support your online customers through social media and engage them in different campaigns to create more promoters for your services. We offer social media interaction, addressing customer query, comments and reply management, messenger interaction and campaign interaction.
DIGITAL PROMOTION
We offer a one-stop hub for all your digital needs. A team of innovative, tech savvy peoples who believe in using digital strategies to maximize the business benefits of an organization. Our social media gurus will humanize your company into a talkative brand, creating meaningful conversations with your customers using the most edgy social media strategies. Our services include:
- Page management
- Social media engagement & Campaign generation
- Content creating and upload
- Online advertisement & Post Boost
- Engagement through contest and app.
WHY US!
INFRASTRUTURE
- Trained social media engagement team
- 24/7 support for both local and international clients
- High-end chat technology platform
- Cloud based insight capture and data transmission
- Skilled project implementation team and back office support.
- Highly effective operations management for your customers.
- High end IT team to support from both on-sight and remote access.
VALUE ADDITION
- Upgraded customer satisfaction ensured for your customers.
- High end data analytics and periodic reporting as per business need.
- Training & Quality Control process to maintain operational excellence
- Customized CRM platform for process automation
- Managing complete after sales support and service
- Leveraging the additional customer service cost
- Smart and ready input for your business for instant output.