About Us

Brand Analysis For Your Business

Impel Service & Solutions Limited (iSSL) has been operating as a Business Process Outsourcing (BPO) firm since 2011, offering a comprehensive set of IT services and solutions for domestic & international markets with superior quality considerations. The key proposition of our services are quality-centric processes with a strong emphasis on information security, state of the art infrastructure, robust reporting mechanism, data driven control overhead, and high-end resource development strategy. We believe in building steady and long term relationships as a service partner by providing a one-stop solution for BPO, IT, and ITes support & services.

13M+

50+

200+

250+

1200+

Happy Customers

Clients Served

Workstations

Robust Employee Base

Resources Developed 

For Industry

 

ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.

 

OUR VISION

 

Serving with highest level of dedication by being competitive to build strong partnership providing Quality Process outsourcing solutions and Value added service to our clients locally and internationally.

 

10+ Years Experience

Exclusive Services

Call Center Service

Learn More

Digital and Social Media Marketing

Learn More

Back Office Service

Learn More

Software & App Development

Learn More
Why Choose Us

Why Work With Us?

Compellingly orchestrate resource sucking leadership skills without collaborative technology. Holisticly pontificate resource maximizing imperatives after world-class Globally communicate effective schemas without low-risk materials. Interactively transition tactical fabricate corporate meta-services .

INFRASTRUCTURE
Standard call center setup for operations
24-7-365 operational support.
Trained call center resources.
Automated call handling with IVR features.
Call recording facilities.
Cloud based insight capture and data transmission
Skilled project implementation team and back office support.
Highly effective operations management for your customers.
High end IT team to support from both on-sight and remote access.

VALUE ADDITION
Upgraded customer satisfaction ensured for your customers.
High end data analytics and periodic reporting as per business need.
Training & Quality Control process to maintain operational excellence
Transition process management and business reengineering for your organization.
SMS based feedback management platform
Customized CRM platform for process automation
Managing complete after sales support and service
Leveraging the additional customer service cost

icon

3500+

Happy Customer
icon

540+

Succesfull Project
icon

80+

Team Member
icon

99+

Customer Satisfaction

Latest Blog